STEPS Home Care offers a continuum of Concierge services that vary according to the level of care and the amount of time you need a Caregiver on a weekly basis. Our care ranges from Companion Care to more complicated Skilled Nursing. So, as the situation changes over time, we can revise the Plan of Care to evolve along with it. We service Westchester, Fairfield, and Nassau Counties, along with Manhattan and Riverdale.
The first step is our free in home Assessment with a RN and a company executive. We evaluate your loved one’s physical and cognitive needs, and discuss what type of personality you would like in a Caregiver to help create the Right Fit. Then we will create a customized Plan of Care that is certified by your physician. Our Care Coordination team will select a Caregiver(s) with the relevant experience (ex. Alzheimer’s) and social skills to fit your lifestyle.
Next someone from STEPS will come to personally introduce the Caregiver(s), and orient them to the Plan of Care, home environment, and social dynamic. This insures that both your loved one and the whole family are comfortable with the Caregiver before they start. We’ve found that this introductory step eases the transition of a new Caregiver. Therefore, putting them in the best possible position to succeed. This process is a rare practice among Home Care agencies and another differentiating aspect of STEPS.
STEPS Home Care is here to help. We focus on safety, stability, and most importantly, your peace of mind. We understand caring for loved ones can be challenging and stressful. STEPS evolved from the experiences of caring for our family. Our goal is simple: provide you with peace of mind. In order to do this, we use 3 guiding principles: Family, Passion, and Stability.