Excellence and nothing else will do. In a state where home care services are unlicensed and unregulated, Senior Helpers Boston North is forever concerned about the potential impact on the elders we serve. Which is why in our first year of operation and every year since we were awarded Accreditation by the MA Home Care Alliance – the closest thing to licensure in MA and standards against which all home care agencies should be held.
We have two nurses on staff full time – our Director of Care and our Client Services Director. Most home care agencies don’t have any nurses. Given the complex care we often to provide to our clients, we wouldn’t do it any other way. Client care is simply too important and nurses on staff help insure our service excellence.
All of our home care aides are employees of Senior Helpers Boston North. We never use contractors. To get hired, our caregivers pass a rigorous national background checks that include criminal, sexual offender registries, and the DMV. Our aides are all bonded and insured.